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Careers

Join Our Team

We are a team of mountain bike and gravel enthusiasts, it's our culture, our lifestyle, if you're looking to be part of a fun, hardworking, dynamic crew of riders, we'd love to hear from you! We offer competitive pay, industry perks, and medical benefits after 60 days . To top it all off we have world class trails just a few blocks away. So when we're not in the shop, or on our sunday shop ride you'll likely bump into us on the local trails. Double preference for those who like breakfast burritos.

We work in a laid-back environment but with a professional attitude, mindfulness and attention to detail is a must. The size of our shop and quality of our work requires candidates to be self motivated and willing to work as a part of a team. This position will enable you to build genuine relationships with our customers and provide a welcoming environment. Luckily the GBS family rocks - it's not terribly hard to talk trails and tech with them.

Golden Bike shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Available Positions

Sales/Operations Team Member

Golden Bike Shop is seeking a self-motivated and customer-service focused individual to join our Sales/Operations team. The primary function of this role will be to provide exceptional customer service on the sales floor, assisting customers with anything from new bike purchases to flat tire repairs. As a member of this tight-knit team, you will have the opportunity to learn from our expert operations team members and grow into a more versatile position. As a small shop, it is crucial that all of our team members are well-versed in the industry and willing to learn our operational procedures. If you are seeking a dynamic role with room to learn and grow as a part of a highly efficient team, please fill out this form and send a copy of your resume to apply@goldenbikeshop.com.

Qualifications

  • Relevant and recent job experience in the bike industry. Strong understanding of mountain bikes and components prior to joining the team.
  • Meticulous attention to detail and excellent communication skills.
  • Self-motivation, confidence, empathy, and passion for all things bicycle.
  • Strong time management skills. Ability to work in a fast paced environment as a part of a team.
  • Ability to move, lift, and carry bikes/boxes (must be able to lift 50lbs).
  • Extra bonus points for ski tech experience, and interest in working in a mountaineering shop.

Responsibilities

Customer Service: Provide exceptional customer service by greeting customers, assisting with inquiries, and offering personalized recommendations based on their needs and preferences. Conduct thorough consultations with customers to understand their riding style, experience level, and specific requirements. Offer expert advice and guidance on bike selection, sizing, customization options, and maintenance tips.

Product Knowledge:
Develop and maintain a deep understanding of mountain bikes, components, accessories, and apparel sold in the shop. Stay updated on the latest trends, technologies, and advancements in the mountain biking industry. Provide technical assistance and troubleshooting support to customers regarding bike assembly, maintenance, repairs, and adjustments. Offer basic bike fitting services to ensure optimal comfort and performance.

Demonstrations and Test Rides:
Be proficient in setting up mountain bike suspension and cockpits for test rides and demos to allow customers an opportunity to experience the performance and features of different mountain bikes firsthand. Ensure that customers are comfortable and safe during test rides.

Operations:
Be prepared to learn how to receive/order merchandise as part of a team strategy. Execute effective levels of communication across multiple departments to ensure timely and accurate delivery of products and services. Assist with inventory management tasks such as restocking shelves, organizing merchandise displays, and conducting routine stock checks. Monitor product availability and communicate with the team regarding replenishment needs.

Compensation and Benefits

  • $20+/hr (DOE)
  • 80 hours of paid time off for full-time employees, accrued annually.
  • Employer-assisted Health and Dental Insurance for full-time employees after meeting eligibility requirements.
  • Staff Bike Program for full-time employees after meeting eligibility requirements.
  • Use of Demo Bike fleet.
  • Four-day work week with every Saturday off.
  • Flexible time off - we respect that real life comes first.
  • Industry discounts and deals through GBS and our ski/mountaineering parent shop, Bent Gate Mountaineering.

Join our team and become a part of the Golden Bike Shop family!

Job Application